BSBPMG532: John Readings is an Australian book publisher distributor and retail business with stores located throughout Australia: Manage project quality Assignment, CAL, Australia

University College for Adult Learning (CAL)
Subject BSBPMG532: Manage project quality

John Readings is an Australian book publisher, distributor, and retail business with stores located throughout Australia and New Zealand and a large online business. At present a total of ten retail outlets located in state capitals contain Cafes. As part of the company’s future development plans, all retail outlets will soon have Cafes located within them. However, before this can happen, the current Café design for the ten retail outlets needs to be refreshed and upgraded. The upgrade includes a fresh new menu, new furniture, and layout design as well as a play area for children.

You were successful in your application for the Project Manager role and have just had confirmation from Damian Black CEO that the project steering committee will include the Procurement Director, Marketing Director, the Director of Finance, and the Café Operations Manager. The project is now ready to commence.

An architect has been contracted to design the new look and feel and this has been approved by the steering committee.

The architect and building contractor have provided cost estimates on which the project budget is being based. They have advised, in order to minimize business disruption, the order of works will be:

  • Playground fit-out and flooring
  • Fencing and shade sail installation
  • Landscaping and new outdoor furniture.
  • Removal of booths
  • Repainting of café dining area interior
  •  Laying of the floating floor over existing tiled floor café dining area only
    New dining furniture and artwork.

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